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filler@godaddy.com
Signed in as:
filler@godaddy.com
We are located in Nashville, TN (37203) and ship everything through UPS and USPS. Here's a chart that depicts the time in transit for ground shipments from us, courtesy of UPS. Standard items with flat shipping will be shipped ground. These transit times refer to "Ground" shipments only.
Priority Mail transit times are NOT guaranteed by the Post Office. For more detail information about USPS transit times to your location, please visit the Post Office website.
Ground transit times are guaranteed through UPS. If you would like more detailed information about UPS transit times to your location, please visit the UPS site.
We define "Production Time" as the span of time after your order is place until the order is shipped. The base production time is 2-3 business days
Sizes from 18x24 vs 24x36 vs 18x27
OUR POSTERS DO NOT COME WITH FRAMES
FRAMING OPTIONS WILL BE ADDED SOON
A STORE CREDIT OR FULL REFUND WILL BE ISSUED FOR ANY DAMAGED ITEMS
[ MUST SHOW PROOF OF DAMAGED ITEM ]
Occasionally there may be a need for a reprint or refund on an order. Although we cannot grant all requests, we do our best to keep our customers happy. Below you will find specific information on different scenarios that require special attention.
Shipping Damage
We have our own tubes and boxes specially made to exact specifications to provide extra rigidity and strength during the shipping process. Unfortunately, we can not avoid all accidental damage. If your package arrives damaged, please give us a call immediately and we will reprint and reship within 24 hours. You will need to hold onto your package and it's contents for possible inspection from UPS after we make a claim. We may request a picture of the damage to add to our files.
Color Shift
If you receive your order and consider the color to be inaccurate to your original, please consider the follow:
Printing Anomalies
Because of many factors such as environmental humidity, paper humidity, current settings, paper variances, consumable characteristics it's impossible to have exactly consistent print results for every press run. Therefore, we consider a 5% variance in color to be acceptable and cannot reprint based on these slight differences.
However, if there are printing defects with your poster, upon inspection we may grant a reprint. Please note: samples of defective posters may be requested.
Poor Quality Files - Pixelated Prints
We incorporate a "Pixel Gauge" to let you, the customer, determine the printability of your image. We hold no responsibility for poor results from low resolution files. This includes files that have been intentionally "rezed up" - arbitrarily increasing the resolution of an image.
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